Shipping and Returns

Shipping

Standard Shipping is $8.95

Free Standard Shipping over $119

Free Express Shipping over $250

Delivery can take 1 – 5 business days depending on your location.

Exchanges & Refunds

We currently do not offer exchanges or refunds, except in the event of a faulty candle or damage to your purchase during shipping.

If your candle is faulty, or damaged during shipping, a replacement or refund of the purchase price will be issued to you. If this is to occur, please contact us via hello@altarofaphrodite.com.au and provide your order number and a photograph of the product for assessment. You must also indicate whether you would like a replacement or refund for your order. This must be completed within a reasonable time frame of receiving your order. After your candle is assessed, you will receive confirmation of the return within a 72 hour period. Altar of Aphrodite will endeavour to process all returns as soon as possible.

Please note that “frosting” is not a fault in the candle. Frosting is a natural effect of using soy wax and occurs in all vegetable waxes. All soy waxes frost, and is a sign that the candle is made with natural soy wax. Frosting does not impact the performance of your candle.